TErms AND COnditions

Thank you for your interest in our company, website, digital products, as well as mentoring programs offered through our online store.

Please carefully read this document. It represents the Terms and Conditions that govern the use of transilvaniahr.com (hereinafter referred to as the “Site”) and the conditions associated with placing orders for digital products and mentoring programs. By browsing our site or placing an order, you agree to the Terms and Conditions described below. This document constitutes a legal agreement between you and us. We recommend reading our Privacy Policy and Cookie Policy before using the site. If you do not agree to these Terms or the mentioned policies, please do not use the site.


Obligations. This document, along with all referenced policies (e.g., Privacy Policy, Cookie Policy), is binding for you. By using the site or placing an order, you commit to abide by this contract and associated policies.

Changes and updates. We reserve the right to modify these Terms at any time without prior notice. The terms in effect at the time of placing the order will apply. The latest version of the Terms can be found on the site.

Product availability. We do not guarantee the continuous availability of digital products or mentoring programs on the site. We reserve the right to cease the sale of a product or program at any time.

Contact. For questions or clarifications, you can contact us at contact@transilvaniahr.com or by completing the contact form, and we will respond as soon as possible.


The transilvaniahr.com website is owned by TRANSILVANIA HR CONSULTANT SRL, a Romanian company based in Cluj-Napoca, Romania, at Str. G-Ral Nicolae Dascalescu 63, registered with the Trade Registry under no. J12/1238/2022, fiscal registration code 45771110, and email address contact@transilvaniahr.com. We are a recruitment agency offering mentoring programs and digital products for sale.


The site processes personal data in accordance with the description in the Privacy Policy.

Data protection commitment. We are committed to complying with national and European data protection laws. By using the site, placing orders, or interacting with us, you agree to the processing of your data according to the Privacy Policy.

Ensure that provided personal data is correct. If you provide data for other individuals, ensure you have their prior written consent or another legal basis according to Regulation (EU) no. 679/2016.

Collection through cookies. By using cookies or similar technologies, we may collect information such as IP address, browser details, or device information. For more information, refer to our Cookie Policy.


To place a legal order on the site, you must meet the following conditions: (1) be over 18 years old and/or have full legal capacity; (2) agree to this contract; and (3) provide real, complete, and up-to-date identity and contact information.

Sale to minors. The site does not sell products or mentoring programs to minors. If you are under 18, please have a parent/guardian place the order on your behalf or authorize the order.


Compliance with rules. By accessing, visiting, placing an order, or participating in any other activity on the site, you agree to follow these rules:

Use the site for legitimate purposes and valid orders;

Do not place false or fraudulent orders; otherwise, we reserve the right to cancel the order and take legal action;

Provide real, accurate, and updated information;

Respect intellectual property rights regarding the site’s content.

Do not take actions that could harm the site; otherwise, we reserve the right to take legal action.

Consequences. We reserve the right to block access to any user who violates the rules, cancel orders, inform authorities of antisocial actions, and take legal action for damage recovery, including legal costs.


Contract conclusion date. The contract between you and us is considered concluded when your order is expressly accepted by us, and you receive a delivery confirmation email.

Protection in case of order refusal. If the order is not accepted, but funds have been retained, we will refund these amounts as soon as possible.

Our right to refuse. We reserve the right to refuse unilaterally and without specifying reasons for the conclusion or non-conclusion of a sales contract. We will not be responsible to you in case of refusal to honor an order. Ownership of products or programs is transferred only after full payment, including delivery costs.


We do not guarantee the constant availability of products or programs on the site. We will not be responsible if a product or program is no longer available. Information about product availability is updated in real-time, but we cannot provide guarantees.

Recommendations in case of unavailability. If a product or program becomes unavailable after placing an order, we will inform you and suggest similar products or programs at an equal or close value. If you do not want these alternatives, we will cancel the order and refund the paid amounts.

The term and delivery method

Digital products (ebooks) will be delivered via email in PDF format automatically within a maximum of 10 minutes from payment confirmation. Mentorship programs will be delivered online or offline at the Transilvania HR headquarters, located at 7 Republicii Street, 1st floor, Cluj-Napoca, depending on the client’s location.


Prices for digital products or mentoring programs are displayed in lei on the site and may or may not include value-added tax, depending on the individual specifications of the product. In case of a price display error, we will notify you as soon as possible, and we will refund or request payment of the difference.

Price updates. Prices can be updated at any time and replace any previous prices. The prices applicable to your order are those in effect at the time of the actual order placement.

Payment methods. You can pay for ordered products by bank transfer, credit card payment, or cash on delivery. In the case of online card payments, card data is processed by NETOPIA PAYMENTS, and we do not store card information.

Authorization process for card payments. In the case of card payments, the issuing institution validates and authorizes the transaction. If the transaction is not processed for reasons independent of us (e.g., insufficient funds on the card), the contract is not concluded, and we are not obligated to deliver the products. You can select another payment method or try again with a valid card.

Delivery fees. Delivery fees are not included in the price, except for special offers. For details about the delivery policy, check our website.

Delivery days. Deliveries are not made on Saturdays and Sundays. In busy periods, such as holidays or Black Friday, delivery times may increase due to courier company congestion or other events beyond our control. Delivery delays will not be attributed to our actions or inactions.


We will not be responsible for delays or non-performance of services in case of force majeure or unforeseen circumstances. Force majeure includes, but is not limited to, legislative changes, embargoes, wars, terrorist acts, fires, earthquakes, epidemics, pandemics, weather conditions, cyber attacks, or issues with internet service providers.


According to Emergency Ordinance no. 34/2014, you have the right to withdraw from the contract without any reason within 14 days of receiving digital products or mentoring programs. For details on exercising this right, check our Return Policy on the website.


The entire content of the site is the intellectual property of Transilvania HR SRL. The site may be used by third parties only for informational purposes or placing orders.

Prohibited uses. Users do not have the right to download, modify in whole or in part, reproduce in part or in full the site, copy, distribute, sell, or exploit the site contrary to the interests of Transilvania HR SRL, whether for commercial purposes or not.

Intellectual property. All content, including databases, graphics, trademarks, legal content, represents the intellectual property of Transilvania HR SRL. The site is protected under Law no. 8/1996 on copyright and related rights. In case of intellectual property rights infringement, we reserve the right to take legal action for damage recovery and file a criminal complaint.


These Terms constitute the entire agreement between you and us regarding the subject matter of any Contract and supersede any other agreement, any prior verbal or written understanding between you and us.

This Contract is binding. You cannot transfer, assign, encumber, or otherwise dispose of this Contract or any of your rights or obligations arising from it without our prior written consent. We may transfer, assign, encumber, subcontract, or otherwise dispose of a Contract or any of our rights or obligations arising from the Contract.

This Contract, as well as any use of the site, is subject to Romanian law. Any dispute between us will be submitted for resolution to Romanian courts.

We use cookies to give you the best online experience. By agreeing you accept the use of cookies in accordance with our cookie policy.

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